We understand it is hard to leave behind your best friend – that’s why we allow dogs to stay with you in your guest room at our Hartford pet friendly hotel. We accept dogs up to 80 pounds; however, we require that a dog be noted on the reservation and presented upon check-in.
At Sheraton Hartford South Hotel, dogs are not allowed on the Sheraton Club Level or in the Club Lounge. All dogs must be kept on a leash or in a carrier while in public areas and are kept out of all food and beverage outlets*, including our Rocky Hill CT restaurant, The Common House.
Guest must be present with their pet while any member of the hotel staff such as housekeeping or engineering is in the room. Room cleaning must be scheduled in advance for a time when the pet will not be in the room or the owner is not present, and if damage is found after checkout, the credit card on file will be charged.
*Does not apply to service animals.